1. Conditions for returns and exchanges
After purchasing the goods, if you find that the goods have quality problems or do not meet the regulations, you can apply for a return or exchange within a certain period of time. Specific conditions include:
（1） The product has quality problems or does not meet regulations;
（2）The product has not been used or damaged;
（3） The outer packaging, accessories, invoices, etc. of the product are complete;
2. Return and exchange process
After consumers meet the return and exchange conditions, they can apply according to the following process:
（1） Communicate with us: First communicate with customer service or email to explain the reasons and requirements for return or exchange.
（2） Submit an application: You need to submit a return or exchange application, including product photos, proof of purchase, reasons for return or exchange, etc. We will review the application and notify you of the review results.
（3） Send the goods back: If approved, the goods need to be sent back to the address designated by us. When sending goods back, it is recommended to keep the express delivery documents.
（4） Refund or exchange: After we receive the goods, we will inspect and verify them. If the product does have quality problems or meets the conditions for return and exchange, we will refund or exchange it. If there is no problem with the product, it cannot be returned or exchanged.
3. Time limit for returns and exchanges
Purchased goods need to be returned or exchanged within 7 days of receipt. If the time limit is exceeded, returns or exchanges will not be possible.
4. Precautions
The following points need to be noted:
（1） Keep shopping vouchers: Keep shopping vouchers, such as invoices, receipts, etc.
（2） Pay attention to the return and exchange period: You should apply for return or exchange within the specified period to avoid being unable to return or exchange after exceeding the time limit.
（3） Understand product regulations: Before purchasing a product, consumers should carefully understand the product's instructions for use, warranty period and other regulations, so as to understand their rights and interests after purchase.
